We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Size is a bit smaller than stated in the description of a product, especially lenght was a bit shorter.
20 Feb 2019 05:25
Very good thing, very fast delivery. Thank You very much. Will definitely be more ordering his stuff.
19 Feb 2019 17:25
All fine goods good
19 Feb 2019 04:04
Size clothes L/XL underwear size L at the time. You can take M to stronger utyanulo.
18 Feb 2019 06:51
It 'S for three weeks. Or even faster. The 46-48 after reading the comments, taken, that is necessary. Bigger size would not help. The quality is good. Shopping happy
16 Feb 2019 10:23
Great body, thank you, it's for a month, ordered 300r. size L, fits perfectly, immediately died, well that ordered, no more, no where is not too tight, under dress well, not much, and stomach removed, smoothes wrinkles on the body, My size 50-52, take you will not regret.
16 Feb 2019 08:16
16 Feb 2019 05:50
The quality is very good, but malomerki underwear. I have size L, and for sink marks also must take L.
15 Feb 2019 09:17
15 Feb 2019 05:56
Best shaper! I’ve purchased one before for a ridiculous amount of money and wasn’t that great. This one is very affordable and really great quality!! Definitely recommend
15 Feb 2019 04:34
Took less than 3 weeks. Comfortable to wear for 8 hours, makes shirts look nicer and smoother. Adjustable, thick straps make it really comfortable. Excellent for those who lost weight and have loose stomach skin.