SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Body shaper for women | Plus size shapewear (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bodyshaperforwomen.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quality more or less is normal!!! Soft to the touch!!!
On the volume of the hips 96 cm ordered XL, it was necessary to take more, as they sit quite tightly, as well as landing just below the average. Quality is good, I recommend.
9th in shipping too Thank you
Panties are cool, but on the side after a day, the seam broke out.
Panties are beautiful, on OB 94 sat tight, but do not press. A little stick out threads, but not critical. In general, the goods are satisfied
Very beautiful, size in size. at 52 well sat down, do not fall in
I order the second time. As always good. Size fits.
Beautiful, but ordered pink, and came lilac
Exactly such as in the picture. Size XL by 48 Russian size. Quality fire!
I received panties, I'm happy, I ordered white and black, XXL 48-50 size, came up perfectly, and look beautiful, came in one package.
Delivery is trouble-free. All in time. The quality of seams is good. The dimension table corresponds to the description. According to takni: pleasant for the skin, but naturally not at all.
Nice panties. Size in size. Even with the tummy looks good. Recommend.
Beautiful, very sexy, good quality, look beautiful, arrived very fast,
Take this model is not the first time. Very happy. Better to take 1-2 sizes bigger than its.
The order came very quickly, the panties are soft. On OB 98 it was possible to order a larger size, it would be quite comfortable. So in general it is happy. In life, the green color is lighter.
I ordered 16.02, 10.03 came to Moscow. The order is satisfied.
Panties are cool! I ordered the second time! the size 44-46 XL sat perfectly
Excellent, only with a high fit. On the hips 110 came up
The goods came quickly, ordered for the wife, the quality was satisfied.
Description corresponds to, finetoo good underwear, Long walked, in Russia were not tracked. Dispute was not to open, popped message: goods in delivery
Nice underpants. Wife Liked
It's been less than a month. Quality norms. On p.46-xl is excellent
Panties are decent, but the parcel went almost three months, put in the mailbox. size XL is suitable rather for 44 size.
The product corresponds to the description. I came earlier. There is an effect of support for the abdomen. Size fits. At 48 size took L
On OB 101-it was necessary to take HL ((panties are beautiful, but sit high
very fast shipment & good product
Super panties, the rubber band is not low, slightly puzko pulls up, the lace itself is soft gentle, on the O. T. 78 cm and O. B. 97.
Panties are cool, high, comfortable and silk as if.
Quickly. Lace is soft, the elastic does not stick, 46-48 dew. Took XXL
I do not know how durable they are, but they look very high quality and sit perfectly.
Awesome! Super! I'm delighted. It came for 2 weeks .. Quality fire.
It's not the first time I order the underwear of this company. Beautiful, after washing is still beautiful. Sits perfectly, sexy!
Size L for 165cm and 54k. Fair. But very comfortable and nice. Delivered very well and quickly.