We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
The Parcel was almost 2 months. Pulls well, material thin, but tight. The from 90 about 103-L went perfectly! Thank You, I'm happy! Success and prosperity!
7 Jan 2019 14:32
Comme la description
25 Nov 2018 19:13
Really nice..holds shape really well..Medium is perfect for NZ size 10 -12..
17 Nov 2018 19:47
Great as always! This is my 4th shape wear of this style I buy, I have been wearing them as a postpartum shaper and later on just to make everything smoother, and I'm super happy with it. Breathable material, it does compress around the belly, but not too much, it's a comfortable item. Get your normal size. I wear a 12/ 14 US size and I order XL
11 Nov 2018 09:49
I really love it was very nice
2 Nov 2018 13:22
Nice, Love it
31 Oct 2018 07:15
Thank you! It is nice. Yet shipping took about 2 months
19 Oct 2018 10:42
Quality is excellent, the 46-48 Russian size, fast delivery 2-3 weeks
15 Oct 2018 08:43
Nice body fabric. Pulls well.
13 Oct 2018 13:40
THIN But Tough fabric, very nice, neither feels that you bring a cummerbund, the pins are very Tough S, braces pretty good! Highly recommended, very quality nice