We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
It fits me perfect. Nice fabric and good Made it. It was fast delivered.
4 Dec 2018 13:30
Super, will order more
26 Nov 2018 04:06
Great. Me encantaaaa
16 Nov 2018 03:25
42-44 size S got very good
10 Nov 2018 14:04
Everything is fine. Thank you
10 Nov 2018 04:48
The packet arrived Open
31 Oct 2018 00:36
Ordered 29 Sep, received 31 Oct, on the longer side of AE experience. Top is perfect, as described. Not top notch quality but perfect for summer, and very happy for the price paid. I am normally size 6-8 and a M fit well & comfortable. I think a S would have worked for me too.
31 Oct 2018 00:22
25 Oct 2018 01:53
Very good corset! True color is not white, as the picture, but it's no big deal. Super Quality, kept the chest like a glove) Will order black❤️
10 Oct 2018 12:57
You can take a size smaller. The abdomen is not fitted. Still super
27 Sep 2018 05:14
Perfect!! I size 38 ordered M and it is flawless fair I recommend
25 Sep 2018 13:09
22 Sep 2018 22:36
Excellent corset, the parameters of the waist 67, chest 88, size 42. Ordered M slightly loose will take in. Fabric excellent, stretches. Consistent with the picture
21 Sep 2018 04:15
Tissue elastic, soft and quality nice. Good finish, I love the court and the shape of the chest. CU is ta a bit Me climb the zipper because for my measures (94/84/104) the size m is tight fitting, is a shame not to make the size L.
20 Sep 2018 02:28
Very cool corset. If a little longer then all
15 Sep 2018 00:11
Very beautiful top. And fast delivery. Thank you very much.
3 Sep 2018 02:30
Super quick delivery and good quality! I'm usually an M and bought the M size. It fits perfectly!