Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Surprisingly fast delivery. No weird smell at all, very good quality. Worth the money.
The order came with a delay of 2 weeks. And the rest is all like in the description. Only the color I chose purple, but came black.
Shipping fast, smell also Anna, and you're correct okey. Solid outerwear cotton think as long as stiff, not easy damage will be your dont think
Very big. In the photo, comparison with mats from the sport master
It is non-slip and with good thickness. The material is good. Ideal for exercise at home. Very happy with the purchase
A good training mat for a home gym, comes with two bands and a carrying bag. Works well and holds up very well so far. A little bit slow shipping
Product arrived quickly considering supply and delivery issues due to COVID. Quality is good thick and soft and very happy with my purchase.
Fast shipment, fast delivery. 10 cm is straight thick enough. There is a little smell, if not weathered-I'll add a review. Color-pink pastel, more bleached than in the picture
It took a long time to get there, but it's fine so far.
very soft and comfort mattress. highly recommended for home workout
Cool mat. Soft oschyup. Very happy shopping, do have 2 month on it❤️
Well, not bad, but if I compare it to one I have of the decathlon this one looks simpler, it's also cheaper clear. The decathlon one is smaller, 60cms wide, but weighs more and nothing moves, this one is bigger but less heavy and if you do something with movement moves a little. It costs enough to roll it. The color is not lilac like the one in the picture, it is a little more off and brings some that other brand, but unimportant. But still with all of this, I don't quite dislike it, that if it is but that it lasts like the other. It comes with a practical cover and a couple of rubber bands. And shipping has been fast to Spain.
A little finer than I expected, but the product is fine.
Nice mat. It doesn't smell like it. My wife liked it.
A magnificent mat, as comfortable as possible for classes, the thickness is such that I hope it will last a long time and will not break
Good mat, big, thick
Very long drove, 38 days, medium quality itself, soft, but does not spring)
Not yet try but it has l hot air