Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Thanks! I love it! Although the package got to someone else's house and she opened it I thank her for not keeping it She was very kind to bring it over to my house and I appreciate that from her. I I'm very happy with the product.
My almost 80 kg stood, does not lower, for its slightly less than 800r. Excellent! Delivery from Russia, pumped with a foot pump from the mattress.
Is not inflated, but come immediately fast!!!
Very helps the back relax it to everyone I recommend
Not yet. And so green, big.
Ordered for his wife, quickly received, the only point of issue stood in the library, and on my day off was a sanitary day.
Inflated through the cocktail straw, my weight 80 kg keeps well, but it is necessary to tightly pump up the pump, came very quickly by courier to the door through accelerated delivery
The ball is huge 75 cm. comfortable. Super
The ball pumped with a pump for fitballs (I had the pump from the previous ball, with this included pump no). The material does not stink, does not stick, does not electrify. Ball pressure holds. While the flight is normal. Sending an ambulance, delivery too. The packaging is essentially no-get the ball in the OEM package-designed just to ensure it is not damaged during transportation.
Despite not having been ball I asked, I ended up getting very satisfied. Excellent material. Could come with a device to fill air. I recommend.
Good fitball! Now baby we will be engaged in :)
The ball is like a ball. No smell. Everything is fine
A great ball. Another spare Cork was also a device for safe removal of the cork. thank you.
Very fast delivery
The goods came very quickly. I inflated the pump from the mattress, it's not difficult. The ball is sealed, the material is very flexible and durable, withstood the husband weighing 90 kg
A healthy thing) fitball looks good, quite soft, the surface is pleasant, I hope it does not burst. Delivered less than a week to pastomat Pyaterochka (SPB).
The ball is cool, soft material, does not stink. Delivery RF fast