We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
The FROM 80 ordered M/L, pants look small, good stretch, nice fabric, BUT the effect utyagivaniya Min. They just tight. Disappointed. Maybe you should take the smallest size.
21 Feb 2019 20:56
But quickly realized the 2 size smaller
21 Feb 2019 02:21
The 50 XL-XXL fine, slimming, just smooth wrinkles.
21 Feb 2019 00:53
Pulls, of course, but хотелоось effect. L took 48 p. (FROM-77,-102). The quality is good.
20 Feb 2019 23:20
20 Feb 2019 05:17
Very good utjazhki size 48-50 (closer to 50). Size M-L, delivery fast. Recommend.
20 Feb 2019 03:19
Not saying that super pulls. But in principle is not bad. Happy mother
19 Feb 2019 23:09
Not much pulls, waist better than feet. Delivery fast, before less of weeks. Fabric soft to the touch, never rubs.
19 Feb 2019 13:51
19 Feb 2019 07:25
Slimming underwear turned on I took XS/S pulls bad.
19 Feb 2019 04:00
nice quality product..
18 Feb 2019 07:35
Shipping 2 weeks, thanks). Bought for body shape recovery after delivery, height 156, weight kg., size S. unfortunately, the effect of utyagivaniya very, very weak, hardly slimming, feeling a regular knitted pantyhose, the fabric is not thick. A dress to wear no sense, because nylon tights 70 den slimming is much stronger and more effective. Useless for me to buy, and another leg shorts longer than the other, the material of the body is very comfortable, long in them is I can't. Try To wear them at home training in the press.