SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Body shaper for women | Plus size shapewear (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bodyshaperforwomen.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything is fine
Superbe, Merci
Очень приятные по ткани) супер!
Very fast delivery and it is as described.
All class, on ob-102 XL came well, the quality is excellent, I like everything. To Ukraine arrived in 14 days, super fast. Thank you.
Качество супер!очень красивые и удобные трусики!
супер качество!Великолепно!
Delivery to St. Petersburg a little less than a month. The style on the figure looks great. On the hips 91 took L, approached. I recommend to buy.
Sexy!
hhhh
15 days delivery. The quality is good, the seams too, it stretches well. On my 50 size, you could take more, but these sit well))) is happy.
Very good and fast. Recommend!
I want them all I love super good quality unique design sexy original thanks
ok
I did not expect that the quality of lace and material will be so pleasant. The product corresponds to the description.
European size L as a M.
muy satisfactorio con la compra
Very good quality panties. But please note that the size S is 40, no more (panties are very small). I want to order more size m. Delivered 2 weeks before Mo.
Very beautiful and actually convenient.
At about 100 came up.
Jolie, mais même avec des mesures dans la charte pas la bonne taille. 72cm taille et 86 hanches. Medium trop petite. Il aurait fallu large.
I ordered earlier size S, they are straight very small (I wear 40-42 size). And the size of M turned out to be perfect! The quality of fine panties.
As described. Slightly larger than typical for the size.
Very good quality. I want to see him in my wife.
Perfect quality, fabric great… Loved! Arrived in about 15 days
Super product, very good quality and good workmanship
Queda muy bien. Y son comidas
Very pretty, perfect.
Livraison rapide bien avant la date prévus
Very cute and sexy