SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Body shaper for women | Plus size shapewear (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bodyshaperforwomen.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
material very nice, good quality! customer service PERFECT
Order came for 14 days, packed in 5 +. For waist circumference 72 cm, M ordered could and Sку take. Framed the first row. Good quality, worth the money. Recommend
lovely packaging
Cool thing, had a week! Seller recommend
Bomb!! Don't expect the quality of good! A fire girl!!
XXXL bought my waist measures 80 cm was very big♀
very good
Very accurate description/ nice material. The one I ordered was too big so I may try a different size
Corset super only had a size too small to take the waist volume up to 80 cm take S
Corset received on time, good pulls have a little smell, but not critical. Seller recommend
Perfection! Exactly as described! And the shipping to the Netherlands super super fast! Thank you!!
Super
Super highly recommended
Beautiful
Goods come Mega fast, ordered 15.01 came in 28.01. A slight delay in Customs was, but I wrote and a day all settled. Satisfied with the 99%. Super Quality, pulls, there is one thing, back top rolls, very uncomfortable feeling, but think losing weight and will not slide. Waist 90 cm-ordered 2HHL and sat down, but think stretch over time. This kind of money corset all great. Lose Weight make even less. Cool responded quickly, everyone is happy, everything is fine.
Very satisfied with the product. The product was there within two weeks. The product fits so as in the description is true to size. I draaf size S, the quality is nice and sits well!
Came in 4 days fit great awesome
Wonderful! Like the picture, very well made!
Am delighted recommend
nice ...very fast shipping about 10days.