SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Body shaper for women | Plus size shapewear (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bodyshaperforwomen.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The goods did not come, returned the money 2 $
я в восторге. очень мягкие, приятные к телу, не жмут. закажу ещё несколько разных)
Received. Thank you for your cooperation.
Excellent.
Excellent panties, very pleased with the fast delivery (about two weeks)
exactly as the photo, just better took one number bigger than the usual size.
Cool
Nothing so panties. Stretch well. At 46 XL fit well.
Приємні до тіла трусики і швидка доставка в Україну.
Дуже зручні. На обєм бедр 100 зелені сіли ідеально. Є рюшки. Але ось на чорних рюшки натягуються і не видно їх. Не знаю як так.
I ordered m small, the order this time L is already better, but it overrides a little. And so they are cool.
The goods came very quickly! Exactly such as in the picture, the only thing with some panties embroidery is a little not in the center (I add a photo), but in general the product is good, without marriage. I advise you to take on the size (even better by 2 sizes) more than your own!
Goods did not come money returned
Very good quality panties. Well sewn. They do not unravel. Delicate to the touch. They have an elastic band sewn in. I recommend.
After washing sat down
Красивые трусики неплохого качества. Брать на 2 размера больше, чтоб рюшики оставались как на фото.
Мне нравятся. Однако я думаю, что должен был заказать на 2 размера больше. Хотя они подходят мне, оборки удлиняются так сильно, что их больше не будет.
пришло за 2 недели до Киева. если хотите чтоб было как на фото и у вас размер хs/s, то берите Л, потому что даже М сильно обтягивают
Beautiful to my wife and I, they looked great. We are size S and I touch us to order L
Based on the reviews ordered for a size larger than his own, in the end came all the same small
I love them. However i think I should’ve order 2 sizes up. Although they fit me, the ruffles extend so much that it becomes no more.
Трусики классные, мягкие , доставка быстрая , но учтите что маломерки! Заказывала 2 раза, первый раз заказала L на бедра 90, хотела чтобы были свободные, а второй раз заказала xl, а пришли меньше чем L , сильно в обтяжку, так что размерная сетка не точная! Очень маломерят!!! На бедра 90 в обтяг!
Nibrelshet Z usigo zamovlennya Stony Meni syataliya) Mili and Garna yakustvo) dipping shvi VI
Panties Super! On OB 89 HL well sits-freely. L in principle, too, would fit
On OB 92 are small, ruches straightened. They went very long, ordered May 22, and received August 9
A bit small
Everything is fine! Beautiful panties at a pleasant price
Все отлично
Absolutely cute, looks well made.
Panties on the child! I in the amount of 42-44, I ordered M-small t stretch to the limit that is about ruches can not be and speech
Виглядають чудово
Thanks nice products
Vigladayut
And less than stated and curves
Great, it fits very well
Definitely advise! Lovely, sit well. I think I'll order more.
A little small
The parcel came quickly to that question there. But XL is not XL at all, but s! I gave it to my sister. Price = quality
Era mucho más pequeño que como detallaba la tabla de tallas. Pero llegó rápido. Pero demasiado pequeño.
Размер как раз, ткань и швы хорошие. Маленькая вставочка из хлопка
They sit well, but the ruches are practically absent. Black people stung terribly before washing. In places, threads stick out. The material is normal, does not irritate the skin. Patches are well made, quickly will not tear.
Everything is fine! And quality and kind, especially fast delivery
Panties are beautiful but very small. Very sorry
Super Small
Приехали с браком, разрезана ткань возле вишенки. Жаловаться не буду, сама зашью. Идут в размер.
Malomeryat on three sizes, took XL specially so that the ruffle does not stretch, compared them with its S, so they are smaller than S.
Suuuuuuper tiny. I would Order a size or even two sizes up…
это супер трусики.
A grade
Доставка была очень быстрой. По размеру на мои бёдра 109 см я взяла по таблице размер L, можно было бы взять больше, лучше бы сидело, так как когда надеваешь рюши не видно, сильно растягиваются. Все швы выполнены хорошо, латочка тоже сделана из приятного материала. Товар высокого качества, но рекомендую брать на размер больше своего!)