We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
My size is M, but when I read all comments, I ordered XL, good choice, it fits perfectly, I haven't tried yet during the exercise. The product has some defects (photos)
26 Jan 2019 01:14
Atejo labai greitai-per 11dienu. emiau komplekta-viskas butu outlet, bet siek tiek didoki. Mano ugis 158 cm, liemens apimtis Po gimdymo 85 cm, klubai 97 cm-Pagal duotus ismatavimus tureciau IMTI daugmaz XXL. Emiau M (Rubus pries gimdyma S nesiojau), Tai netgi sitie laisvi, kad butu efektas tikrai reiketu S. virsutines dalis noretusi Kad butu bent pora cm ilgesne, kad labiau pilvuka uzdengtu-nekabai isivaizduoju kaip bag ilgis tinka augstoms merginoms. Beje Turi stipru kvapa
17 Jan 2019 05:10
Good but falls to the navel
7 Jan 2019 05:55
30 Dec 2018 16:57
I ordered a small but is too big for me
26 Dec 2018 15:38
24 Dec 2018 07:15
nice quality/price piece
18 Dec 2018 21:14
28 Nov 2018 04:37
Is as described
23 Nov 2018 05:53
12 Nov 2018 03:06
I ordered a size up and it fit a little loose. But after wearing it for 10 minutes I am glad I did.
7 Nov 2018 11:56
Really bad smell
7 Nov 2018 07:40
In fact, yet not probyvala. Dense. Consulted with popovodu size and took 1 more just in case and tell)