SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Body shaper for women | Plus size shapewear (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bodyshaperforwomen.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
efficace
Opening hurt my butt after a few hours of wearing but it’s good quality.
Ok sculpting.
It fit perfectly, nice products
great quality & super fast delivery - thank you :)
I love it really is so comfortable but have um Containment fantàstico… in facts I want now order un'altro ..... arrived very, but much earlier than expected… are felicìssima.
Отличный
Удобная, быстрая доставка, буду покупать снова
Great
Comfortable, fast shipping, will buy again
thanks!
A longer than usual wait time. But still arrived within advertised time limit. Item is good, but the hole in the bottom is so big. Not sure what panties to wear, so my bum stays covered
Thank you very much, I really like this underwear, I wear it with pleasure, it is so gentle and comfortable. I will order more from you later
Comply with the photo
The Fabric Is super. Very like except for a hole between the legs. Laughed so little, not burst. Unfortunately not can you show a funny look))))))
Very fast delivery, all the description, wife happy
Fast delivery. J'adore, It's just top! Handy right now with cold.
Super he sits also as good. Am so happy about it.
Ткань хорошая, и она хорошо сидит, она выглядела хорошо после ношения, доставка быстрая, и она была как описано
The cloth is good and it was a good fit, it looked good after wearing, shipping fast and it was as described
Loved it, I ordered a small and was very snug fit, can go one size bigger for comfort if you dont like the tightness feeling...
.
Perfect control. Thank You, very good product
llego antes de tiempo gracias.
Как на фотографиях. Очень хорошо закончено, теперь осталось только доказать это, так как оно пришло ко мне сегодня. Не нужно было разговаривать с продавцом.
Приятно .. Мне нравится ..
Nice.. Love it..