SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Body shaper for women | Plus size shapewear (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bodyshaperforwomen.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
tecido leve...corte bonito...e o tamanho L.. foi perfeito..para um 40..!
Sewing a good fabric is pleasant but the size does not correspond at all
Malomerit, quality is quite good
At 94-68-95, constantly opened the chest, the collar does not lie-waves and a Axe, if it was slightly freer, maybe the photo would not have been been been been that behind the detachable waist and to it on the sides to sew a belt, which does not give freedom to a robe, the fabric is normal, but on this money the robe does not reach
Хороший халатик, но маломерка.
Хороший халат. Но несколько странный покрой: на спине верх и низ отрезной, на талии вставка, пояс вшит.
A good robe, but small.
Nice robe. But a bit strange cut: on the back, the top and bottom are detachable, at the waist insert, the belt is sewn.
just like the pic, came out really fast, in two weeks :) the fabric is really nice and comfortable and i love the color
divina muy buena calidad espectacular recomendadisima
The material is not satin. The belt is different from the one in the picture. However, overall impression is good.
I didn't like
Отличный Потрясающий Красивый дизайн мой третий заказ ночная рубашка кимоно очень быстрая доставка надежный продавец хорошо рекомендую. Спасибо.
Красивый цвет и хорошее качество
Очень красиво.
beautiful color and good quality
Very beautiful
Beautiful, I highly recommend it
I like this one
Great awesome nice design good quality delivery very fast trustworthy seller well recommended. Thank you.
очень красивый халат ,мне понравился
Ткань очень обычная и отрывается, доставка прошла идеально.
The fabric is very ordinary and deshilla, the shipment came out perfect.
это не атлас!
It's not Atlas!
i think a little small but is very soft and pretty