We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
20 on Jan. Ordered, 8 Feb. Received. Just like in the description, test.
7 Feb 2019 21:23
Super fast delivery and excellent quality. I ordered a black one before and loved it. So this time I ordered a different color to use under light color clothes. Highly recommended!
9 Jan 2019 18:02
28 Dec 2018 10:48
Product like on pictures. I have ordered size M, my waist 67 cm, and is little big. Should ordered size S.
12 Dec 2018 20:35
can not comment, since i didnt receive this item. got refunded at the end
12 Dec 2018 01:41
With steel spiral bones.
11 Dec 2018 01:37
7 Dec 2018 23:49
Everything was perfect.. The product arrived in good condition.. Thank you
6 Dec 2018 03:43
i love it.
5 Dec 2018 19:40
The steel boning is not a stiff as expected. But overall very good Corset for the money.
5 Dec 2018 02:08
nice and superfast
22 Nov 2018 04:09
Goods arrived very quickly. Ordered 11.11 and 21.11 have come. Live better than the picture. Quality very much. Pulls well, looks great.
13 Nov 2018 06:32
It looked just like the picture and was very comfortable to wear. It was easy to tie, and fit nicely asking with being easy to put on alone. Perfect cosplay piece ❤
10 Nov 2018 10:38
Fairly good quality regular use corset. This corset is not for tight lacers. Most people won't be able to get more than 2 inch waist reduction. The corset lacing was sort of short and weird. A good value corset for general purpose.